The process starts with the most basic information and the establishing of an account from the Fundbox homepage. Thereafter, Fundbox will require that its applicants complete the application for a loan through any of their compatible invoicing software companies or through any of the 12,000 banks it has partnered with. If the application is filed through the invoicing software, they will consider you for the Fundbox Credit; if the application is filed through the bank account they will consider you for the Direct Draw. In either case, Fundbox is able to better gauge the borrower's creditworthiness and strength. In fact, in some cases, they say they can provide the borrower with a loan decision within a few minutes.
In the initial stage of evaluating a borrower's credit strength, Fundbox may do a soft pull of your credit which won't impact your overall FICO score. However, if the loan is approved or if you request a draw against your loan, they may do a hard pull which may negatively impact your FICO score.
For the most part, Fundbox can make a credit decision very quickly, often within hours, but sometimes sooner. Funding of your draw is also generally within a single business day, though some online customer reviews have said that funding of a Direct Draw took a bit longer.
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Rates and Fees
A review of their website will show that Fundbox is among the most transparent of its peers when it comes to rates and fees. The interest rate assigned will be based on their overall judgment of your company's creditworthiness, that rate will be conveyed to the borrower in the offering. Fundbox also notes that they do periodically review their customer's profile in order to provide an increase in the maximum funding amount available. Aside from the interest rate charged (which is listed at a weekly rate since repayment is weekly), there are no “hidden fees.” They do not have an origination fee, nor a draw fee, nor a maintenance or subscription fee. More importantly, there is no fee if you decide to prepay your loan sooner.
On the issue of a late payment, the fee assessed is a little less clear. Fundbox requests that you keep them in the loop if you think you will be late or if you will need to skip a payment. Because repayments are done weekly, they generally will push the missed payment to the back of the term. They will charge a late fee as well as a penalty of $1 for each draw. An NSF fee (non-sufficient funds) of $6 may also be assessed if the ACH payment is returned. The bottom line is Fundbox wants to work with you if the repayment schedule can no longer be satisfied.
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Help & Support
Fundation prides itself on having an exceptional team to meet the needs of its clients. All of its customer service representatives are available either by email or by phone, though each borrower will have been assigned a dedicated account representative. From the early stages of the application process, representatives will answer questions and help the borrower better understand exactly what they have agreed to in terms of interest rate, fees and repayments.
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User Reviews
In general, there are very few user reviews for Fundation. On the website Trustpilot, there are only two reviews, both of which are 5-star or excellent ratings. The fact that there are very few reviews may worry some business owners, but we found no reason to be alarmed during this Fundation review. The offering seems solid, and it could very well be that Fundation focuses more of its efforts on helping its clients than soliciting reviews. Having said that, one review on Trustpilot noted that the process was positive overall, but that interest rates were high; that is to be expected with this type of lender, especially if the borrower does not have a sterling credit rating. Perhaps more importantly, Fundation is accredited by the Better Business Bureau and does not presently have any complaints against it – a metric we value more than its lack of ratings on user-review sites. Finally, Fundation has received some positive reviews and reports in the mainstream media, including from Bloomberg, The Wall Street Journal, and the American Banker.
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Final Thoughts
Fundbox could be a good fit for a borrower which doesn't need a whole lot of funding since the maximum loan amount is only $100,000. For customers who need more than this, there are plenty of alternatives in the field. If the borrower has only fair to middling credit history, then Fundbox could be a good fit, as they don't have a minimum FICO score, and minimum revenues are relatively achievable. While the interest rate/fee can be high for the products offered, there are no other fees which can whittle away at the loan proceeds.
One downside for some borrowers is that they are required to link their bank account or invoicing software account to Fundbox so that they can make an initial credit decision, and then to periodically evaluate the Borrower's credit strength. That requirement may essentially shut out small business owners who still do business the “old fashioned way.”
The bottom line is that the process of applying for a loan with Fundbox is quick, as is the turnaround time for funding. Moreover, the borrower only pays for what he gets; interest is charged only when a draw is made. One thing that should be taken into consideration is that the repayment can be pretty fast and furious. The borrower has less than six months to repay the loan which could be problematic for some customers with seasonality or slow-pay issues. On the flip side, if the weekly payments aren't an issue, the short loan duration means the light at the end of the tunnel is pretty quick in coming, and the fact that the loans can be prepaid early without penalty is icing on the cake.